4.1 REQUESTS FOR CANCELLATION AND MODIFICATION
4.1.1 The CLIENT recognizes that it may be impossible to cancel or modify an order.
4.1.2 The CLIENT acknowledges and agrees that, if an order cannot be canceled or modified, they are bound by any execution of the original order.
4.1.3 In the event that LIQUID BROKERS is unable to cancel or modify an order, LIQUID BROKERS is not liable.
4.1.4 The CLIENT acknowledges that attempts to modify, cancel, or replace an order may result in the order's execution or the execution of duplicate orders. In addition, the CLIENT acknowledges that LIQUID BROKERS' systems do not prevent the execution of orders or the placement of duplicate orders, and that the CLIENT is responsible for all such executions.
4.1.5 The CLIENT agrees not to assume that any order has been executed or canceled until receiving confirmation from LIQUID BROKERS regarding order execution. Prior to placing additional orders, the CLIENT is responsible for determining the status of any pending orders.
4.1.6 The CLIENT agrees to contact LIQUID BROKERS if they are unsure of the status of an order.
4.1.7 The CLIENT agrees to review their online account statement that can be generated by them, regularly to confirm the status of their orders.
4.2 DECLARATIONS AND CONFIRMATION
4.2.1 LIQUID BROKERS will provide the CLIENT with an online login to view the CLIENT's account at any time. LIQUID BROKERS will not send trade confirmations through the mail.
4.2.2 Absence of objection shall automatically be construed as acceptance of all actions taken by LIQUID BROKERS or its agents prior to the CLIENT's receipt of said reports.
4.2.3 The lack of receipt of a trade confirmation by the CLIENT does not exempt the CLIENT from the obligation to object as outlined herein.
4.2.4 The CLIENT shall pay all charges (including - but not limited to - mark-ups and mark-downs, statement charges, idle Account charges, order cancellation charges, account transfer charges, Affiliate and money manager fees if applicable, and other charges) arising from LIQUID BROKERS' provision of services pursuant to this Agreement. LIQUID BROKERS reserves the right to modify its fees without prior notice.
4.2.5 All fees shall be paid by the CLIENT as they are incurred, or as determined by LIQUID BROKERS in their sole and absolute discretion. The CLIENT hereby authorizes LIQUID BROKERS to debit his/her account for the amount of any such charge(s).
4.3 DEPOSITS AND WITHDRAWALS
4.3.1 LIQUID BROKERS acknowledges and agrees to perform deposit and/or withdrawal transactions between the CLIENT's LIQUID BROKERS account and another account held in the CLIENT's name including trading account(s) and/or of which the CLIENT demonstrates clear ownership to LIQUID BROKERS.
4.3.2 LIQUID BROKERS may restrict the CLIENT's withdrawal options to prevent money laundering, fraud, and other illegal activities.
4.3.3 CLIENTs of LIQUID BROKERS can withdraw their funds and benefits whenever necessary. To request a partial or full withdrawal from their account, the CLIENT must click "Withdrawal" on the LIQUID BROKERS platform and follow the directions provided.
4.3.4 The CLIENT must be aware that LIQUID BROKERS requires two (2) to five (5) business days to process withdrawal requests. It may take up to two (2) or three (3) business days for corresponding withdrawals to reach your credit card, bank account or wallet address.
4.3.5 If the CLIENT has any questions, they can contact the CLIENT Support team at LIQUID BROKERS. Only the same bank account, credit/debit card, or wallet that was used to deposit funds may be used for withdrawals.
4.3.6 LIQUID BROKERS imposes a minimum withdrawal amount for any withdrawal request made by the CLIENT. If the requested withdrawal amount is below the minimum threshold reflected on the website, the Company reserves the right to reject or cancel the withdrawal request. The CLIENT agrees to ensure that the withdrawal amount meets or exceeds the minimum requirement and acknowledges that the Company may reject the withdrawal request. The Company reserves the right to amend the minimum withdrawal amount from time to time, with no notice provided to the CLIENT.
4.3.7 Additionally, the CLIENT may be required to provide additional information and documentation on their Source of Wealth and/or Source of Funds when withdrawing funds for additional verification(s), or as and when LIQUID BROKERS deems appropriate.
4.3.8 The CLIENT acknowledges and agrees that all wallet addresses, payment details, and/or destination information provided to the Company when submitting a withdrawal request are entered voluntarily and under the CLIENT's sole responsibility. The Company does not verify or validate the accuracy, and/or suitability of any wallet address, networks, and/or payment information provided by the CLIENT.
4.3.9 Once a withdrawal has been processed in accordance with the CLIENT's instructions, the transaction is final and cannot be reversed, cancelled, and/or modified. The CLIENT understands that blockchain-based transactions are irreversible by nature and that the Company has no ability to retrieve or recover funds sent to an incorrect or unintended destination.
4.3.10 The Company shall not be held liable for any loss, delay, and/or misdirection of funds arising from inaccurate, incomplete, and/or incorrect wallet or payment details provided by the CLIENT.
4.3.11 Negative Balances:
i. The CLIENT acknowledges and agrees that, due to adverse market movements, volatility, gaps, slippage, and/or execution conditions, trading activity may result in the CLIENT's account reflecting a negative balance.
ii. The CLIENT remains solely responsible for any negative balance incurred on their account, regardless of the circumstances under which such negative balance arises.
iii. The Company reserves the right to restrict, delay, or refuse withdrawals at its sole discretion where an account reflects outstanding liabilities, unresolved negative balances, or other risk, compliance, or operational concerns.
4.4 RESPONSIBILITIES OF LIQUID MARKETS PTY LTD
LIQUID BROKERS shall not be liable for any losses resulting from the default of any agent or other party used by LIQUID BROKERS in accordance with this agreement.
4.5 RISK OF CURRENCY FLUCTUATION
If the CLIENT directs LIQUID BROKERS to enter into a transaction:
i. any profit or loss arising as a result of a fluctuation in the rates affecting such a transaction will be entirely for the CLIENT's account and will be the sole responsibility of the CLIENT; and
ii. all initial and subsequent margin deposits must be made in USD, or in another currency that LIQUID BROKERS may, at its sole discretion, accept, in amounts determined by LIQUID BROKERS at its sole and absolute discretion.
4.6 ORDER EXECUTION AND CONFLICTS OF INTEREST
4.6.1 The Company may execute CLIENT transactions either by transmitting them to external liquidity providers or by internalising them within its own risk-management framework, or through a combination of both methods, at its sole discretion.
4.6.2 Where transactions are transmitted to external liquidity providers or other execution venues, the Company acts as agent on the CLIENT's behalf and may earn revenue through commissions and/or mark-ups on the spread.
4.6.3 Where transactions are internalised, the Company may act as principal and take the opposite position to the CLIENT's trade. This approach supports efficient risk management and continuous liquidity but may create a potential conflict of interest, as the Company's financial outcome could differ from that of the CLIENT.
4.6.4 The Company applies robust internal policies and procedures designed to ensure fair treatment, transparency, and consistent execution quality for all CLIENTs.
4.6.5 By agreeing to these Terms, the CLIENT acknowledges and consents that the Company retains full discretion to determine the most appropriate execution method for any given transaction, having regard to market conditions, liquidity, and internal risk-management considerations.
4.7 MARKET OUTAGES AND EXCHANGE DISRUPTIONS
4.7.1 The CLIENT acknowledges and agrees that the prices and liquidity made available by the Company are dependent on the availability of underlying markets, exchanges, liquidity providers, and third-party data feeds, including but not limited to the Chicago Mercantile Exchange ("CME").
4.7.2 In the event that an underlying exchange or market experiences a delay, outage, suspension, technical failure, or any other disruption (hereinafter referred to as a "Market Disruption Event"), the Company may, at its sole discretion and without liability:
i. suspend or restrict trading;
ii. cease quoting prices;
iii. reject, cancel, or delay execution of orders;
iv. adjust pricing or execution parameters; and/or
v. take any other action reasonably required to protect market integrity and the interests of the Company and its clients.
4.7.3 The CLIENT acknowledges that during a Market Disruption Event there may be no available market in which to execute CLIENT orders, and the Company is under no obligation to provide pricing or execute orders during such periods.
4.7.4 The Company shall not be liable for any loss, cost, claim, or expense arising directly or indirectly from a Market Disruption Event, including but not limited to:
i. inability to place or close a trade;
ii. delayed execution;
iii. unavailability of prices;
iv. widened spreads; or
v. slippage or price gaps.
4.7.5 The Company will act reasonably and in accordance with its Execution Policy; however, the CLIENT acknowledges that the Company is not responsible for outages or disruptions originating from third-party exchanges, liquidity providers, or data sources.
4.7.6 Nothing in this clause obliges the Company to compensate or refund the CLIENT for losses or missed trading opportunities that occur as a result of a Market Disruption Event.
4.7.7 Trading during a Market Disruption Event, news release, economic announcement, market opening or closing, or period of increased volatility shall not, by itself, constitute a breach of this Agreement. However, conduct which exploits or seeks to exploit pricing dislocations, execution delays, errors, system weaknesses or other exceptional conditions arising during such period may constitute an Abusive Trading Practice under Clause 4.8.
4.8 ABUSIVE TRADING PRACTICES
4.8.1 Permitted Trading Activity
The Company permits trading during news releases, economic announcements, periods of market volatility, market openings and closings, and other significant market events. The Company shall not restrict or take adverse action against a CLIENT solely because a legitimate trading strategy has generated profits.
4.8.2 Prohibited Conduct
The CLIENT shall not engage in any activity which, in the Company's reasonable and good-faith opinion, seeks to exploit the Company's trading conditions, execution environment, pricing mechanisms, technological infrastructure, risk-management systems, leverage offering, account balance adjustment mechanisms, promotions or any other feature of the Services in a manner inconsistent with the intended operation of the Trading Platform or Services.
Any such activity shall constitute an "Abusive Trading Practice" for the purposes of this Agreement.
4.8.3 Examples of Abusive Trading Practices
Abusive Trading Practices may include, without limitation:
i. intentionally assuming disproportionate exposure prior to a foreseeable market event, market opening, market close, weekend market closure, trading suspension, corporate action, or anticipated period of heightened volatility, where such activity appears primarily intended to exploit market gaps, weekend gaps, pricing dislocations, liquidity disruptions, execution delays or other exceptional market conditions rather than obtain genuine market exposure;
ii. engaging in trading practices designed to create an asymmetric allocation of risk under which potential losses are intended to be borne by the Company while the CLIENT retains the benefit of any resulting profits;
iii. exploiting or attempting to exploit system errors, pricing errors, stale or incorrect prices, latency, technical malfunctions, feed delays, execution delays, platform vulnerabilities or operational weaknesses;
iv. engaging in arbitrage or other trading activity based primarily upon temporary pricing inaccuracies, discrepancies between price feeds, delayed price updates or technical differences between the Company's Trading Platform and another platform, venue or data source;
v. engaging in activity which generates profits primarily through the exploitation of the Company's systems, Services, promotions, technology, infrastructure, risk controls or trading conditions rather than through genuine exposure to market price movements;
vi. exploiting, manipulating or otherwise abusing swap or rollover charges or credits, dividend adjustments, or the absence, delay or misapplication of any such charge, credit or adjustment;
vii. using multiple accounts, related accounts, coordinated persons, automated systems or other arrangements to circumvent account limitations, risk controls, trading restrictions, promotional conditions or other requirements imposed by the Company; and/or
viii. engaging in any other conduct which, having regard to its nature, purpose, pattern or outcome, reasonably constitutes an abuse of the Services, Trading Platform, pricing, execution environment, leverage offering, promotions or any other feature made available by the Company.
4.8.4 Investigation and Interim Measures
Where the Company identifies or reasonably suspects an Abusive Trading Practice, the Company may investigate the relevant trading activity, account behaviour, device information, login activity, payment activity, associated accounts and any other information reasonably relevant to the investigation.
While an investigation is being conducted, the Company may, where reasonably necessary to protect the Company, its CLIENTs, counterparties, liquidity providers or systems:
i. restrict or suspend trading activity;
ii. prevent the opening of new positions;
iii. close or reduce open positions where necessary to control risk;
iv. suspend, delay or place a hold on a withdrawal or transfer request;
v. restrict access to any promotion, bonus, credit, leverage level or account feature; and/or
vi. request information, documents or an explanation from the CLIENT.
The Company may take such interim measures without prior notice where immediate action is reasonably necessary to control risk, prevent the withdrawal or dissipation of disputed amounts, protect the integrity of the Trading Platform or prevent further suspected abusive activity.
4.8.5 Actions Following a Determination
Where the Company reasonably determines that a CLIENT has engaged in an Abusive Trading Practice, the Company may, subject to applicable law:
i. cancel, void, amend or reverse any affected order, trade, transaction, credit or account entry, to the extent operationally possible;
ii. remove, reverse or withhold any profit, gain, credit, rebate, bonus, benefit or other amount derived from or connected with the Abusive Trading Practice;
iii. adjust the CLIENT's account balance, equity, trading history or transaction records to reflect the position that would reasonably have existed had the Abusive Trading Practice not occurred;
iv. close, reduce or otherwise manage affected positions;
v. restrict, suspend or terminate the CLIENT's trading activity or access to any part of the Services;
vi. reject, cancel, reduce or continue to withhold a withdrawal or transfer request to the extent reasonably necessary to prevent the withdrawal of amounts connected with the Abusive Trading Practice or any resulting liability;
vii. recover any loss, cost, charge, negative balance or liability incurred by the Company as a result of the Abusive Trading Practice, including by deduction from any amount standing to the credit of the CLIENT's account or wallet; and/or
viii. terminate the CLIENT relationship and close the CLIENT's account.
4.8.6 Determination by the Company
Any determination under this Clause shall be made reasonably and in good faith, taking into account the relevant trading activity, account behaviour, timing and size of positions, use of leverage, market conditions, pricing and execution data, associated accounts, technological or operational circumstances, and the Company's applicable risk-management policies.
The Company shall not be required to rely upon any single factor when making its determination, and the profitability of the CLIENT's trading activity shall not, by itself, establish that an Abusive Trading Practice has occurred.
Where reasonably practicable, the Company may provide the CLIENT with an opportunity to submit an explanation or supporting information before a final determination is made. However, the Company shall not be required to delay any interim action that is reasonably necessary to protect its legitimate interests, systems, CLIENTs, counterparties or liquidity providers.
4.8.7 Other Rights
The rights and remedies contained in this Clause are cumulative and do not limit any other right or remedy available to the Company under this Agreement or applicable law.
4.9 COPY TRADING
4.9.1 The Company may provide access to a copy trading functionality whereby the CLIENT may elect to replicate or mirror the trading activity of other traders ("Strategy Providers").
4.9.2 The Company does not provide investment advice, portfolio management services, or discretionary asset management. Copy trading functionality is provided strictly as a technological tool enabling automated trade replication.
4.9.3 The Company does not endorse, verify, monitor, or guarantee the performance, strategy, accuracy, suitability, or risk profile of any Strategy Provider.
4.9.4 Performance data is historical in nature and does not guarantee future results.
4.9.5 The CLIENT retains full control over their account at all times and may stop copying a Strategy Provider at their sole discretion.
4.9.6 The CLIENT remains solely responsible for selecting Strategy Providers and determining allocation amounts and risk parameters.
4.9.7 Copy trading execution may be subject to slippage, price differences, latency, partial fills, rejected orders, or differences in margin requirements between accounts.
4.9.8 The Company shall not be liable for any divergence between the Strategy Provider's results and the CLIENT's results.
4.9.9 Strategy Providers may receive compensation, rebates, or performance-based incentives. Such arrangements may create a conflict of interest.
4.9.10 The CLIENT acknowledges that copy trading involves substantial risk and may result in significant losses, including the loss of the entire invested amount.